Privacy Policy

Polymatica Europe Ltd. understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our clients and partners and will only collect and use personal data in ways that are described here.

What information and personal data do we collect?

We collect information about you when you complete and submit a form on our website, or when you engage with us to find out more about our services, or when you place an order for our products or services. We may collect some or all of the following personal data (this may vary according to your relationship with us):

  • Name
  • Address
  • Email address
  • Telephone number
  • Business/Company name
  • Job title
  • Profession
  • Payment information
  • Information about your preferences and interests

In addition to the above, we may collect anonymised website usage information through our website analytics tool. This does not include identifiable personal data and is only used to improve the design and experience of our website and other digital or marketing materials.

How do we use that data and information?

Under the EU GDPR, we will always have a lawful basis for using your data. This may be because the data is necessary for negotiations with respect to potential business relations with you or the company you represent, our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for one or all of the following purposes:

  • Supplying our products and services to you and/or the company you represent. Your personal details are required in order for us to enter into a contract with you and/or the company you represent.
  • Personalising and tailoring our products and services for you and/or the company you represent.
  • Communicating with you. This may include responding to emails or calls from you, or website forms you have completed and submitted.

We will not share any of your personal data with any third parties for any purposes, subject to one important exception. In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

You have the right to object to certain uses of your personal data including the use of your personal data for marketing.

Marketing

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes. This may include contacting you from time to time by email, telephone, text message or post with information, news, and offers on our products and services.

We will never send you any unlawful marketing or spam.

We will always seek your express consent before sending you marketing messages. And at any time, you are free to opt out of these messages.

How do you store my data?

We will only store your data in the UK. This means that it will be fully protected under the GDPR.

We will not hold your personal data for any longer than is necessary. And unless we explain otherwise, we’ll hold your personal data based on the following criteria:

  • For as long as we have reasonable business needs, such as managing our negotiations, relationship with you and performing transactions between us and you/the company you represent;
  • For as long as we provide services to you and then for as long as someone could bring a claim against us; and/or
  • Retention periods in line with legal and regulatory requirements or guidance.

How do you access your information and data?

If you want to know what personal data we have about you, of if you’d like to update your personal data in any way, you can ask us for details via the contact information provided below. For your convenience we will then send you a form to complete.

Changes to this Privacy Policy

We regularly review our privacy policy and we will place any updates on this web page. This privacy policy was last updated in May 2018.

How to contact us

To contact us about anything to do with your personal data and data protection, please use the following details (for the attention of Alex Bradley):

Email address: dataprivacy@polymatica.com

Postal Address: 13, Soho Square, London, W1D 3QF

Polymatica Europe Ltd.

Registered number: 9159678

Registered address: 113 Altwood Road, Maidenhead, Berkshire, SL6 4QD